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Jucy - Campervans | Rates | Terms & Conditions | Quote
 

Jucy Campervan Rental New Zealand

Jucy Terms & Conditions

Valid 01 April 2007 to 31 March 2008

INCLUDED IN RATES
  • Unlimited kilometres
  • Extra driver fees
  • AA 24 hour Roadside Assistance
  • 12.5% GST
  • AA Motor/Lodges Guides
  • Road maps
TERMS & CONDITIONS

This document contains a summary of some of the Rental Conditions. For full detailed Conditions refer to the Conditions Schedule in the Rental Agreement. Please note all prices quoted in this document are in New Zealand dollars. Rates and conditions quoted in our brochures and/or documentation are subject to change without notice.

RENTAL DURATION
  • Rental days are calculated on a calendar day basis.
  • Minimum rental period is 5 days. (14 days minimum hire period will apply to travel between 14 December 2007 - 14 January 2008)
  • Early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.

BRANCH hours for pick-up and drop-off

Jucy offer branches in Auckland City, Auckland Airport and Christchurch.

Jucy branch hours are daily from 0800 to 1800 (last pick-up or drop-off at 1700). Branches are closed Christmas Day (25 December) only.

TRANSFERS

Vehicles must be collected and returned to the Jucy branches (not airports). Jucy offers complimentary transfers to and from the Airport and selected hotels on the day of arrival and departure in Auckland and Christchurch.

  • Airport pick-up: Please advise Salamanda Travel your flight arrival details (flight number and arrival time). Upon arrival at the Airport, please call Jucy on 0800 399 736 and an Jucy staff member will organise your free transfer from the Airport to the branch.
  • Accommodation pick-up: Please advise Salamanda Travel your hotel address and preferred pick-up time. Important! Upon arrival in Auckland or Christchurch, please call Jucy on 0800 399 736 to confirm the pick-up time and place.

ONE WAY RENTALS

One-way rentals are available between all branch locations. A one-way fee of NZ$50 is charged for rentals between the North and South Island (and vice versa), where pick-up is between 01 November 2006 and 31 March 2007.

DIESEL TAX RECOVERY FEE

The Diesel Tax Recovery fee will be calculated and collected on return of your vehicle based on the kilometres travelled during your hire.

The vehicle rates per 100km are as follows:

2 Berth Crib: Nil
2 Berth Cruiza: NZ$3.30
3 Berth Charga: NZ$3.30

Rates are subject to Government changes

INFRINGEMENTS

We reserve the right to charge the hirer for any speeding or parking fines, associated administration costs and/or accidents including third party property damage not reported on return of the vehicle.

EXCHANGE RATE / CURRENCY VARIATIONS

All credit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. Jucy does not accept any liability for variances up or down.

CREDIT CARDS

If a credit card is presented as payment, the credit card holder will be jointly and severally liable as a customer. Preferred credit cards are Visa, MasterCard and American Express (a 4% surcharge applies for any American Express transactions).

DRIVER'S LICENCE
  • A current and full state or national driver's licence is required per driver at pick-up.
  • Provisional licences are not accepted (exception: provisional licences from Australian residents are accepted)
  • Copies or translations of driver's licences are not accepted.
  • If the licence is not readable in English or does not have a photo, an international driver's licence must accompany the original licence.
  • Drivers do not have to hold their licence for a minimum amount of time before hiring an Jucy vehicle, but the licence must be valid for the duration of the rental.

AGE RESTRICTIONS

Drivers must be 18 years of age or over. (Special insurance conditions apply for drivers 18 - 20 years of age). A medical certificate stating that the customer is fit to drive the vehicle they have booked for the duration of the hire is required for drivers over the age of 75.

BOOKING AMENDMENTS

Salamanda Travel can assist with booking changes up to the day of pick-up. Changes are subject to vehicle availability and may result in rate adjustments. After pick-up, any changes need to be made through Jucy direct.

CHANGE OF DROP OFF DESTINATION

If the hirer wishes to change the drop off destination after the rental has commenced, they must first obtain authorisation from Jucy Reservations. Subject to the change being approved, an additional charge may apply.

RENTAL EXTENSION 

If the hirer wishes to extend the rental whilst on hire, they must first obtain authorisation from Jucy Reservations Centre. This is subject to availability. The extra cost of an extended rental is at Jucy's standard rates and must be paid by credit card over the telephone on confirmation of the rental extension.

ROAD RESTRICTIONS

Rental cars can only be driven on sealed/bitumen or well-maintained roads. No vehicle shall be driven on Skippers Road (Queenstown), Ninety Mile Beach (Northland), Ball Hut Road (Mt. Cook) and North of Colville Township (Coromandel Peninsula).

Jucy reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

ON-ROAD ASSISTANCE

Any problems associated with the vehicle, including equipment failure, must be reported to Jucy.co.nz as soon as possible, and within 24 hours in order to give Jucy.co.nz the opportunity to rectify the problem during the rental. We do not accept liability for any claims submitted after this period. AA Toll free (0800 22 43 57)

The hirer shall ensure that no persons shall interfere with the distance recorder or speedometer, or except in an emergency, or any part of the engine, transmission, braking or suspension system of the vehicle.

CHANGE OF VEHICLE

Should the vehicle booked be unavailable through unforeseen circumstances, Jucy reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.

VEHICLE CATEGORY

Vehicles cannot be requested by make or model, only by vehicle category.

VOLUNTARY DOWNGRADE

Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refunds.

MAPS

The Jucy campervans come with fold out road maps, indicating the main highways throughout New Zealand. For more detailed information, you can also buy a New Zealand road atlas from Jucy at pick-up for NZ$8.00.

FUEL

The cost of fuel is the responsibility of the hirer. Vehicles have a full tank at the start of hire (unless otherwise stated). Please return your vehicle with a full tank or we will refill it and charge you for any such fuel and an administration fee

Important

Jucy reserves the right to refuse any rental at its discretion.

ANIMALS

No animals are permitted in our vehicles, excluding guide dogs.

PERSONAL AND COMPANY CHEQUES

Personal and Company cheques will not be accepted as payment for rentals at the time of pick-up.

ADDITIONAL EQUIPMENT

To be requested at time of reservation:

•  Snow Chains: NZ$25.00 per rental

•  Jucy do not offer table or chairs for hire


PROTECTION OPTIONS

New Zealand legislation provides limited coverage for personal injury. We strongly recommend that all people traveling in New Zealand take out Personal Travel Insurance.




JUCY STRONGLY RECOMMENDS OUR CUSTOMERS TO TAKE EXCESS REDUCTION OPTION 2 TO MINIMISE EXCESS EXPOSURE AND TRAVEL WITH PEACE OF MIND.

Exclusions:

1. Standard Excess, Excess Reduction Option 1 and Excess Reduction Option 2 do not cover any water related damage, which includes but is not limited to:

a) any vehicle submersion
b) creek or river crossing
c) driving through low plain flooded areas
d) beach driving

2. Personal belongings are not covered. We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.

3. All Excess Reduction is void if the terms of the Rental Agreement are breached. The hirer will be responsible for the total cost of any damage. This will also include any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.

4. Standard Excess, Excess Reduction Option 1 & 2 does not cover the incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.

5. The hirer will be responsible for the cost to retrieve or recover a vehicle which has become bogged, regardless of the Excess Reduction Package taken.

6. The hirer will be responsible for the cost to replace keys which have become lost, or retrieval of keys which have been locked in a vehicle.

7. The hirer will be responsible for any costs relating to overhead or underbody damage, tyre damage (unless hirer has taken Tyre/Windscreen Waiver or Excess Reduction Option 2), damage to lights or vehicle interior and damage caused from the use of snow chains and roof racks, however caused.

SECURITY DEPOSIT (BOND)

On pick up of the vehicle, a Vehicle Security Deposit is payable. The amount is determined by the Protection Package selected.

•  If you do not take Excess Reduction Option 1 or Excess Reduction Option 2, the Security Deposit is NZ$1500, payable by credit card only. An imprint of your credit card will be taken.

•  If Excess Reduction Option 1 has been taken the Security Deposit is NZ$800, payable by credit card only. An imprint of your credit card will be taken.

•  If Excess Reduction Option 2 has been taken the Security Deposit is NZ$250 payable by credit card only. An imprint of your credit card will be taken.

The Security Deposit is fully refundable provided the vehicle is returned on time, undamaged and with fuel and LP gas tanks full. We reserve the right to retain a $100 cleaning fee if the vehicle is not returned with the interior in a clean condition. The toilet and waste water tank (if applicable) must be emptied prior to the return of the vehicle, or an additional $100 cleaning fee will be retained.

Disclaimer

Illustrations and text in any of our brochures or website are a representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to substitutions made by Jucy or modifications and/or upgrades to the vehicle design made by the manufacturer.

NOTE

TERMS & CONDITIONS AND RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

BRANCH LOCATIONS

Auckland City Branch
2-16 The Strand
Parnell, Auckland

Auckland Airport Branch
Manu Tapu Drive
Auckland Airport

Christchurch Airport Branch
791 Wairakei Road
Christchurch Airport


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